FAQs
Inkjet FAQ
What types of printheads does RPSA offer?
RPSA provides a diverse range of printheads to meet various printing performance needs and include the following features:
- Metal Head Bulk Piezo
- MEMs (Thin Film) Piezo
- Print width: 1.3” to 2.62”
- DPI: 150 to 600 DPI
- Native Drop Size: 2.5 to 50 Pl
- Jetting Frequency: 30 to 80 kHz
- Recirculation
- Broad fluid compatibility including solvent, aqueous, UV and other
What markets does RPSA serve?
RPSA caters to a wide array of industries, including:
- Apparel/Textiles
- Direct to Shape
- Document Continuous Forms (CF)
- Document Cut Sheet (CS)
- Corrugated
- Folding Carton
- Decorative Printing
- Wide Format Graphics (WFG)
- Coding & Marking
- Ceramic Printing
- Imprinting
- 3D Printing
- High-End Label Printing (S3)
- Mid-Level Label Printing (S4)
- Bio Printing
- Other
What is RPSA's experience in the space of digital printing?
With over 50 years of experience, RPSA has partnered with Original Equipment Manufacturers (OEMs) across multiple market segments. We provide them with advanced printhead solutions and support the development of printers to deliver exceptional value.
Does RPSA offer support services for its products?
Yes, RPSA offers comprehensive support services to ensure the optimal performance of our products. These support services include:
- Consultation*
- Technical
- Product Training
- System Development
* Including confirmation of value generation
RPSA works closely with our customers to understand their specific needs, matching these with the optimum Ricoh printhead and supporting our customers in selecting the optimal ink and fluid characteristics. This ensures the best possible print performance. RPSA technical support services include Material Compatibility Testing and Waveform optimization. Additionally, RPSA leverages its extensive expertise and the resources of the RICOH organization to support the timely completion of each printer development project. Our knowledgeable engineering team provides both remote and onsite support across multiple disciplines.
What additional services does RPSA provide?
RPSA offers global access to capabilities and knowledge within the RICOH group and our trusted partners. Our additional services include:
- Customer-prioritized performance features
- Set definition and alignment
- Printhead selection
- Fluid optimization, including material compatibility and waveform optimization
- Printer design and development support
- Market training
- Valuable industry insights and market knowledge
- Printhead and auxiliary support: We innovate in the support and timely development of digital print solutions, focusing on providing innovative printhead and auxiliary support solutions.
How can I request a consultation with RPSA?
To request a consultation with RPSA, please fill out the contact form on our website. One of our representatives will reach out to you shortly to discuss your needs.
What sets RPSA apart from other printing solutions providers?
RPSA stands out due to its extensive industry experience, innovative technologies, comprehensive product offerings, exceptional customer service, and commitment to delivering tailored solutions that meet the unique needs of each client.
How can I stay updated on the latest news and events from RPSA?
To stay updated on the latest news, events, and industry insights from RPSA, regularly visit our website for updates.
Definition of our OEM printer products ?
As a company, we manufacture a range of complete desktop laser printers including both single function and multifunctional versions for other companies to sell under their own branding. This allows our partners to leverage Ricoh Print Technology and expertise while maintaining their own branding and marketing strategies.
Print Engines FAQ
Definition of our OEM printer products?
As a company, we manufacture a range of complete desktop laser printers including both single function and multifunctional versions for other companies to sell under their own branding. This allows our partners to leverage Ricoh Print Technology and expertise while maintaining their own branding and marketing strategies.
What types of Desktop printer products do you offer as OEM?
We offer all Ricoh desktop Laser printer products.
Reference: https://www.ricoh-usa.com/en/products/pl/equipment/printers-and-copiers
What are the benefits of becoming an OEM partner?
OEM partners benefit from unique customization options, technical support, and supply chain management (SCM) support based on a long-term partnership.
What is the process for entering into an OEM partnership and range of product customization for complete printers?
The process begins with an initial meeting to identify requirements for your specific product customization and print application, since we have a range of customization options that cover keyed toner, original brand logos, and modifications to controller functions which can impact the scope and business case for each individual project.
What level of support can we expect from a partnership with your division?
Pre-sales support: Product verification and product launch management.
Post-sales support: Troubleshooting and engineering change management.
Is it possible to receive product samples and/or print samples?
Yes, please contact our division to identify a specific model for your evaluation or print samples.
How long is the delivery or development period for a customized product?
Delivery time depends on the scope of the required customization. Typical lead times range from a minimum of 6 months to a year depending on the requirements for each project.
Do your products comply with environmental regulatory directives and certifications?
Yes, even for OEM products, we adhere to the same level of environmental compliance for the OEM model version as our Ricoh-branded products. And work with the OEM partner on supplying them with documentation for compliance when required.